Technology. Technology. Technology.
Our unique transparency technologies empower clients to know everything that we do—at least, if they really want to! Our web-based, HIPAA-compliant ARCH™ client portal delivers convenient, real-time access to project status information. You can view not only high-level project information but also scheduling status, detailed communications with the providers, daily onsite appointment notes, and more.
Learn more about how our technology platform:
Brings a wealth of information to your fingertips
Enables you to monitor our processes and performance in real time
ARCH streamlines communication, enabling large volumes of real-time information to be reported by (and to) everyone involved in the project. Through our platform, information is easily passed from the client down to the field scanner or the medical record auditor. In return, the client can see everything that the scanner, auditor, scheduler or other personnel have accomplished.
We don’t sweep anything under the rug.
Our transparency technology reveals our successes…and also any failures. For example, you’ll be notified—at the same time we are—of any provider grievances or questions concerning the work we do. (We take these very seriously and resolve them within less than 24 hours).