ArroOutreach is a customizable telehealth solution. ArroOutreach’s member engagement services provide clinical insight into the member’s health status and meaningful impact to your premium accuracy, care management, cost of care and quality strategies for Medicare Advantage, managed Medicaid and Commercial members. We assist health plans and provider organizations through member-centric outreach programs to ensure wellness exams occur, and behavioral health issues and care gaps are identified and monitored for proper follow up.
Capture health conditions for more accurate premiums and complete member profiles.
ArroOutreach offers enhanced welcome calls and telephonic health risk assessments for better insight into your membership. The results can be used by ArroAnalytics to identify members best suited for a telemedicine evaluation by a clinical professional.
By RaeAnn Grossman What does your risk adjustment team need to think about from application time to bid season? Answers include but are not limited to: Are we changing our formulary and will this impact Rx risk adjustment? Are we narrowing our provider networks and will this impact campaigns or waves? Are we capitating more […]
By RaeAnn Grossman First, have you integrated compliance and risk adjustment? Have you embedded your risk mitigation strategies? Here are a few items that should be on your compliance for risk adjustment checklist: Review coding guidelines quarterly (internally and with vendors) Perform 2LR and 3LR annually Embed claims validation into Medicare Advantage, Commercial, and Medicaid […]